Role Description St. Louis REALTORS® is seeking a Director of Membership & Operations to lead our membership team and oversee the core systems and processes that power our association. This role combines high-touch member service with hands-on operational leadership across our AMS, MLS/Supra integrations, phone systems, and key front-desk functions. The ideal candidate has 3+ years of experience in association or membership, strong technical and process-improvement skills, and a passion for building efficient, member-friendly operations. In This Role, You Will • Lead and coach the membership and front-line service team to deliver responsive, high-quality support to residential, commercial, and affiliate members. • Oversee the