Job Summary The Member Services Specialist (MSS) plays a vital role within the Manufacturers Alliance’s Operations Support team. In this role, the MSS: Delivers exceptional customer service to member executives and event participants. Assists Council Directors with the content and coordination of both in-person and virtual events. Serves as a major point of contact for members, especially to address and resolve issues. Job Responsibilities To successfully perform this job, an individual must satisfactorily complete each essential duty and responsibility. Reasonable accommodations may be made to enable individuals with disabilities to perform