Summary:  Under the direction of the Vice President of Membership & Professional Standards (VP) and in accordance with the Association’s policies and procedures, the Manager of Member Care supervises and oversees the daily operational activities of the Member Care department, leads a team of front-line specialists, and engages in a variety of activities that addresses the needs of members and the Association. Essential Duties and Responsibilities:  These essential duties and responsibilities are not intended to be and should not be construed, as an all-inclusive list of responsibilities, skills, or working conditions associated with this position. While it is intended to be an accurate reflection of the job requirements, management reserves the r