The Greater Capital Area Association of REALTORS® (GCAAR), one of the nation’s largest local real estate associations serving more than 10,000 members, is looking for an experienced, detail-oriented content marketing whiz to fill our Education Associate role. Reporting to the Education Manager, the role will be an integral part of our education team, which supports both GCAAR and the District of Columbia Association of REALTORS® (DCAR).
This is a full-time position for a highly organized, self-motivated individual with strong people skills. The Education Associate is primarily based in Rockville but will travel with GCAAR-on-the-Go and work in our DC office as needed.
Major Duties and Responsibilities
Support continuing education (CE) and professional development, including coordination with instructors and students, as well as the organization of courses and classes.
Proctor education classes, enforce commission rules, and maintain records of attendance. Provide students with proof of course completion as needed.
Support the distribution, coordination, and collection of course outlines, speaker information, and materials. Assist with educational content for marketing campaigns and work with the communications team to execute.
Answer general education questions received through incoming phone calls and emails.
Submit credits to the Maryland, DC and Virginia Real Estate Commissions and provide students with certificates of completion.
Maintain education information in the database and on the association’s website. Update and maintain education-related web pages and the CE and non-CE calendar on the website.
Assist with the execution of the educational components at the annual convention, conferences and special events. Handle meeting logistics, assist with on-site activities, and coordinate ID checks for CE sessions.
Compile evaluations of instructors and GCAAR educational offerings and prepare summary reports.
Assist with the coordination of logistics for designation and certification offerings.
Serve as backup for the Member Services department, including cross-training in all aspects of member service and support.
Provide backup support for our GCAAR-on-the-Go program.
Assist at special events as needed.
Other duties as assigned.
Minimum Qualifications and Experience
2-3 years previous office support or administrative experience in a similar setting.
Bachelor’s degree from an accredited university preferred or equivalent work experience required.
Excellent verbal, written, and proofreading skills.
Self-confident team player with strong interpersonal skills.
Excellent customer service provider and oriented to solve problems.
Developing knowledge of learning/instructional processes and program planning.
Proficiency with Microsoft Office applications and databases, Rapattoni desired.
Effective project management, planning, and organizational skills.
Able to meet time-sensitive deadlines, multitask, and work both independently and in a team environment.
Ability to lift and move heavy items to facilitate events.
Able and willing to work a flexible schedule that will include evening and weekend work.
Must have own transportation and ability to work in Rockville and DC office as well as broker offices across our service area.
This position is based in our Rockville, MD office with occasional visits to our Washington, DC office.
This is a hybrid position. You are required to be in the office 2 days per week and work remotely 3 days. Flexibillity is key as sometimes there will be an in person class where you may need to be in the office.
**Applicants cannot hold an active real estate license. If you want to be considered for employment, you would have to put the license on “Inactive” status prior to employment.
About Greater Captial Area Association of Realtors
The Greater Capital Area Association of REALTORS®, one of the largest local REALTOR® associations in the U.S., represents more than 10,000 REALTOR® members from Washington, DC and Montgomery County, MD, as well as industry-related professionals who follow the real estate business. We are the local voice for real estate and we provide the resources for members to succeed. Our work, and the work of our members, is all about relationships. It is our goal to provide outstanding value and exceptional service, delivered with the highest level of professionalism, to our members and communities.