The Membership & Marketing Assistant serves as the first customer service touch via phone calls and emails. In addition, provides data entry, clerical support, membership, and marketing support. This position requires a keen eye for detail. General Office Administration Answer phone calls Process incoming mail Process outgoing mail and shipments such as UPS and FedEx Maintain office equipment/troubleshoot Maintain office appearance Order office supplies Other duties as assigned Membership Respond to inquiries from members and non-members Enter membership applications and renewals into database Update database as required for institutional members Prepare member