What we're looking for: We are seeking a talented professional to perform a variety of detailed administration tasks, including data entry and processing payments. The Customer Information Management Specialist will provide data entry services for various projects ensuring the integrity of our AMS records, and strive for accuracy and efficiency in the management of information.

Please submit a cover letter with your application.

What you'll do:

• Assist in maintaining the accuracy of the database records (conformity with RSNA Data Entry Standards) via entry of new customer records, updating and formatting name, address, contact information and financial disclosure statements on existing records, and identifying and reducing duplicate records in Personify
• Process cash receipts including membership dues and journals, subscriptions, R&E contributions, technical exhibits, advertising, course and various meeting registrations, and all other miscellaneous receivables as directed
• Enter membership applications into Personify as directed and process attached payments
• Enter orders including meeting registrations, membership dues and journals, R&E contributions, and all other miscellaneous charges as directed
• Maintain committee data including membership, nominations, positions, activity, and events
• Scan and index documents for digital storage, ensuring document integrity
• Provide customer support to all inquiries from members, subscribers, meeting registrants, and non-members via phone calls, voicemail and email, keeping within the 24-hour guideline
• Enter data from various survey and program evaluation projects
• On-site participation at the RSNA Annual Meeting

What you'll need:

• Excellent organizational skills
• Strong attention to detail
• Strong editing and proofreading skills
• Ability to collaborate professionally with a diverse group, including peers, direct reports, senior leadership, and volunteers
• Ability to manage multiple projects simultaneously in a cross functional environment
• Strong interpersonal skills
• Excellent written and oral communication skills
• Proficiency in Microsoft Excel & Word
• Proficiency in Outlook functions and scheduling meetings

RSNA requires all employees to be fully vaccinated against the COVID-19 virus. Vaccination verification is required. 

The Radiological Society of North America is an equal opportunity employer and prohibits discrimination and harassment of any kind. RSNA is committed to hiring and employing qualified people without regard to race, color, religion, sex, marital status, national origin, age, disability, veteran status, citizenship status, genetic information, sexual orientation, unfavorable military discharge, ancestry, order of protection status, pregnancy, or any other legally protected characteristic. All employment decisions at RSNA are based on business needs, job requirements, and individual qualifications.