The Associate Business Solutions Analyst is responsible for assisting the Associate Director, Business Solutions to ensure effective operations and maintenance of MBA’s Association Management System (AMS), and its integration with various third party and custom applications. In doing so, the incumbent will help ensure that MBA staff maximize the out-of-the-box capabilities of the AMS, and in the process limit the number of costly customizations.
The incumbent will combine technical competence and hands-on skills in supporting the applications, with an expectation that s/he will have deep expertise as it relates to configuring the system to support business processes.
The incumbent will work closely with Associate Director, Business Solutions and MBA business process owners, understanding and documenting those processes, and developing AMS-based solutions and training.
Work directly with MBA staff to understand and document functional requirements and help translate them into integrated solutions
Participate in the design and implementation of AMS upgrades
Performs data manipulation and extraction using various relational database tools and techniques;
Develops and maintains views for end-users;
Managing and providing support to end-users for AMS;
Help maintain security standards related to the AMS application and its integrated components
Help coordinate training for staff in response to user needs
Assist in the creation of the end-user documentation
Performs application testing, including testing of integrations between Aptify and third party or MBA custom developed products
Documents and maintains business processes that involve the use of MBA’s AMS
Maintains advanced knowledge of system modules, features and functionality
Perform other duties as assigned
3-4 years of experience implementing and supporting AMS installations
2 years of experience working (Aptify experience preferred)
Knowledge of SQL, SSRS and ODBC databases preferred Experience developing workarounds for key requirements not met by a solution
Experience documenting process flows and business requirements
Excellent communication skills, both written and oral
Bachelor’s Degree or equivalent experience
Mortgage banking experience is a plus
All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.
Headquartered in Washington, D.C., the Mortgage Bankers Association (MBA) is the national association representing the real estate finance industry. As an organization, we are committed to providing our members with unmatched value and unparalleled benefits. In doing so, we recognize that our most valuable resource is our employees. We have developed a positive and progressive culture, actively encouraging every MBA staff member to commit to our strategic objectives, to develop their own abilities and to share in our success. Recognition for individual and professional achievement at the Mortgage Bankers Association is a must and reinforced by a competitive benefits program and career growth opportunities.