Minimum two years administrative or meeting planning experience required
Working knowledge and experience with Microsoft Office Suite
Experience with Association Management Systems databases
Excellent verbal and written communication skills
Excellent Customer service skills
Organizing and planning skills
Attention to detail and accuracy
Professional attitude and demeanor
Able to take instruction and direction
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
Office work will be performed indoors in a generally comfortable office environment. Event Management may require employee to be on-site at meeting venue whether indoors or outdoors. Employees must possess the following physical requirements:
Able to communicate on a telephone and hear and speak clearly to MRLA members and others served “in-person”
Sufficient vision to read printed documents, computer screens, forms and other communications with or without corrective lenses
Able to sit or stand for long periods of time.
Able to reach above shoulder level, bend, squat, sit, stand, crouch, reach, kneel, twist, and turn.
Able to travel locally and out-of-town using private or commercial transportation and staying in public accommodations.
Able to attend meetings, conventions, outings and other events, which may be held in large convention facilities with various accessibility, and maneuver through such facilities to perform a broad variety of duties.
Able to work outside of the regular hours of 8-5, Monday – Friday to include early mornings, later nights and some weekends from time to time depending on events scheduled.
Computer skills, including the ability to prepare correspondence and reports in Microsoft Office Suites
Experience with Atlas membership management software preferred, but not required
Ability to prioritize work, manage time and work independently and responsibly
Demonstrate sound judgment in exhibiting behavior that may impact the organization
Demonstrate positive interactions with employees, as well as existing and prospective MRLA members
Demonstrate professional image, maturity, self-confidence and positive attitudes
Excellent phone etiquette
Additional Salary Information: Salary will be available during interview process.
About Michigan Restaurant & Lodging Association
The Michigan Restaurant & Lodging Association (MRLA) is the recognized leader of Michigan's hospitality industry, providing essential services to its members.
The mission of the Michigan Restaurant & Lodging Association is to lead the hospitality industry through advocacy, education and innovation. Whether it’s navigating the complex waters of ever-changing regulations, providing cutting-edge training and certification products, or empowering members to help reduce their bottom line with practical, relevant business solutions, the MRLA is an indispensable, one-stop resource for the hospitality industry. Our diverse network of membership ranges from industry owners, operators, staff and suppliers, to educators and students.
The restaurant and lodging industries play an integral role in Michigan’s economy, employing nearly 600,000 Michiganders and generating $40 billion in revenue statewide.