Experience Requirements - Bachelor's degree (or equivalent experience) in Business, Communications, or related area
- Three years of related experience in a similar position, preferably in an Association environment
- History of successful relationship building with various stakeholders including colleagues
- Fluency in membership database systems, preferable Personify
- Proficiency in Microsoft 365 Office Suite
Competency Requirements - Competency with social media tools
- Demonstrated competencies in budgeting and financial management
- Superior tact and diplomacy
- Team and service orientation
- Positive sense of urgency
- Effective relationship builder, team member and individual contributor
- Superior written and oral communications
- Demonstrates a commitment to follow-through; results orientation
- Demonstrates an understanding of IFT’s mission, vision and strategic promises
Manager Skill Requirements - Help facilitate initiatives to improve customer experience & enhance engagement; take ownership of customer issues and follow problems through to resolution
- Manage projects, processes, and/or people to accomplish individual, departmental, project, and organizational goals; when supervising, provide effective feedback and help develop direct reports
- Recognize and address issues that are outside a single perspective/role; promote creative, novel thinking and apply it to existing and emerging situations
- Pivot when change occurs or priorities shift; be an enthusiastic supporter of new processes or initiatives; continuously offer suggestions for improvement
- Maintain fiscal accountability while ensuring appropriate use of resources; may oversee budgets and contracts
- Successful collaborator; foster effective working relationships with colleagues, especially those on teams, projects, and within the reporting relationship
Work Conditions - Travel 5%, domestically, including the ability to occasionally attend evening, weekend and overnight meetings
- Physical demands
- Sitting for extended periods of time and may involve walking or standing for brief periods of time.
- Ability to exert up to 10 lbs. of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.
- Use of hands and fingers to operate a computer keyboard, mouse, and handling of other office equipment
- Specific vision abilities required by this job include close vision requirements due to computer work
IFT Statement on Diversity Diversity is vital to the immediate and long-term success of IFT. With an open mind, we continue to embrace and respect all peoples, regardless of background, lifestyles, abilities or beliefs, reflecting the needs of a global population. We create an environment that celebrates, and benefits from, the richness of all cultures and the food needs they represent. We strive to empower all food professionals to excel. |