| The National Institute for Certification in Engineering Technologies (NICET) is a nationally recognized professional certification organization. NICET offers more than a dozen specialty certifications in the fields of Fire Protection, Transportation, Construction Materials Testing and more. The career track certification provides credentialing for entry to senior level technicians and is measure of qualifications relied on by authorities having jurisdiction, government entities, employers and contract specifiers. TO APPLY: Please submit cover letter, resume and salary requirements to careers@nspe.org JOB PROCESSES - Process certification and recertification documents for approved candidates - generating approval letters/wallet cards, certificates, and demographic updates.
- Assist in maintaining documents, certification and recertification activity status and tracking devices and reports. File, locate, retrieve, and process candidate documents.
- Provide customer service via phone calls, written correspondence, and email requests, ensuring courteous and professional responses within designated timeframe. Request types include but are not limited to billing and payment questions, product selection, certification sales, regulatory requirements, conditions of employment, new customer registration, online portal access, test scheduling and rescheduling, experience documentation best practices, continuing professional development, and work flow status.
- Process department mail, including organizing and processing written, and electronic documentation received from and provided to candidates relative to their evaluation, certification, and recertification status.
- Process and/or proof outgoing departmental correspondence.
- Assist with the verification of various bank transactions including lockboxes and credit cards, and the maintenance of respective departmental fiscal records.
- Perform other duties as assigned.
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