Overview

This junior-level position primarily supports EWA’s membership recruitment and retention activities and associated membership database, renewal invoicing, and event support. The successful candidate needs to have 1-3 years experience, be a self-starter with strong Microsoft Office skills and attention to detail. They are articulate and professional via phone, interpersonal, and writing skills. This is a full-time non-exempt position located in Herndon, Virginia. 

Responsibilities

1. Manage customer and membership management system (CiviCRM) with data entry, reporting, and other CRM (Constituent Relationship Management) maintenance duties.
2. Collaborate with Information Technology department to institute CRM enhancements where needed, e.g., for interoperability with EWA’s e-commerce portal, Cevo.
3. Distribute new-member kits and conduct welcome calls to verify receipt of member benefits.
4. Assist with membership marketing initiatives and membership dues modeling and analyses.
5. Assist membership and accounting departments with monthly renewal invoicing process.
6. Organize and manage EWA’s marketing presence and booth logistics at industry trade shows and events.
7. Organize and manage off-site member meetings such as Board of Directors, Executive Committee, and other committees, and coordinate logistics with venues/hotels.
8. Work closely with EWA Conference Director to assist with annual conference planning, attendee and exhibitor registration, and event support and marketing.
9. Organize and manage internal meetings and off-site staff functions, and coordinate logistics.
10. Support multiple departments with office operations duties, e.g., clerical assistance to senior leadership, including travel arrangements, and provide backup to office coordinator for mail, reception, and other office operations duties.
11. Special marketing, communications, clerical, and other projects and duties as assigned.