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TMA is currently seeking a Director of Membership Development & Chapter Relations
Turnaround Management Association (TMA) is searching for an experienced membership professional who will play an integral role in attracting, retaining and engaging TMA's membership. The Director will also serve as a liaison to all Chapter Presidents to provide support and information to facilitate their chapters' activities as well as to interface on grant support programs targeted at membership growth initiatives.
Who is TMA?
Turnaround Management Association (TMA) (non for profit) is the most professionally diverse organization in the corporate restructuring, renewal, and corporate health space. Established in 1988 and located in downtown Chicago on Wacker Drive, TMA has nearly 10,000 members in 52 chapters worldwide, including 32 North American chapters. Members include turnaround practitioners, attorneys, accountants, advisors, liquidators, consultants, as well as academic, government employees, and members of the judiciary. TMA provides members the opportunity to network and attend educational sessions to hone their skills and expand their contacts. For more information about our organization please visit us at www.Turnaround.org
What is the Opportunity?
As a Senior Staff leader, reporting to the CEO, this hands-on individual will work closely with the Chief Executive Officer to develop and execute the organization's membership strategy and will be directly responsible for the management of all data and processes related to membership recruitment and retention.
More specifically they would be responsible for the following:
Develop and implement strategies for retention of existing members and recruitment and cultivation of new members including the creation of new member benefits and regular solicitation of member feedback.
Assess the dues structure, dues rates, and membership benefits for individuals and propose changes when necessary.
Propose membership quantity goals to the CEO, Executive Board, and Board of Trustees and meet or exceed the approved goals.
In collaboration with the Director of Marketing & Communications responsible for developing and executing long-range and annual strategies designed to achieve membership recruitment and retention goals. Perform strategic market analysis and systematic evaluation of research/promotion to assess effectiveness of individual activities.
Develop annual budgets for the allocation of staff and financial resources that optimize the effectiveness of all membership recruitment and retention initiatives.
Responsible for management of all membership data, tracking and reporting as well as collecting and analyzing current, new and potential member information.
Assist members with day-to-day needs, including facilitating member benefit usage.
Oversee the processes related to accurately ending one dues year and beginning the next, including capturing and reporting on year-end membership data, reconciling dues revenue, performing the dues progression process, preparing firm billings and implementing a well-executed general dues billing program.
Serve as staff liaison to Chapter President's Council and the Chapter Resource and Response Committee, an appointed volunteer group that administers all aspects of a program which awards financial grants to chapters based on need.
Build and maintain effective relationships with Chapter Presidents and others in leadership at the Chapter level through active ongoing communication to identify chapter needs.
Travel to North American chapter meetings/events as necessary and communicate recommendations appropriately to the TMA staff.
Supports the CEO in initiatives related to chapters, chapter relations, membership and governance.
Share in the day-to-day operations of the organization as it relates to the duties of the position or as in the normal course of the running of the office as do the other staff members (i.e. special projects, conferences, logistics etc.)
What qualifications are needed?
Bachelor's degree required; advanced degree in related field preferred.
Minimum 8 plus years of experience managing membership programs in a member-driven organization preferred.
Preferred minimum three years in a leadership role, Director or higher.
Database experience, preferably with a leading association management software program preferred (iMIS, Abila, Personify or Association Anywhere).
Strong experience in staff and budget management with excellent team-building and collaboration skills.
Superior interpersonal, analytical, and critical thinking skills including the ability to handle complex tasks and solve problems creatively and pragmatically.
Ability to present data in a logical, concise manner.
Ability to manage multiple deadlines and competing priorities; adapt to changing direction of projects and strategies.
Ability to interact well with vendors, peers, staff and volunteer leadership.
Must maintain confidentiality and a high level of discretion.
Present ideas about potential and future possibilities.
Ability to travel to all our chapter locations as needed and also out of state for two major conferences annually.
What's in it for you?
Short and long term disability insurance
Life and AD&D insurance
Flexible and dependent care plan
Transit and parking benefit program
401(K) plan ($1.00 to $1.00, up to 6% TMA match)
Located close to Metra station and public transportation
For consideration, please submit a cover letter and resume by clicking the apply button.
Turnaround Management Association is an Equal Opportunity Employer
Internal Number: 99597
About Turnaround Management Association
The Turnaround Management Association (TMA) is the most professionally diverse organization in the corporate restructuring, renewal, and corporate health space. Established in 1988, TMA has nearly 10,000 members in 52 chapters worldwide, including 32 North American chapters. Members include turnaround practitioners, attorneys, accountants, advisors, liquidators, consultants, as well as academic, government employees, and members of the judiciary.