AGU, dedicated to galvanizing a community of Earth and space scientists to collaboratively advance and communicate science, seeks a dynamic digital leader to envision solutions and turn them into reality. This digital product manager will collaborate with stakeholders to define new products that serve the global scientific community, then lead development teams to bring these ideas to life. They will conduct ongoing research, understand the competitive environment, develop roadmaps, and partner with Agile teams to deliver innovative digital solutions to scientists worldwide.
What we do and offer our team
Founded in 1919, AGU is a not-for-profit scientific society dedicated to advancing Earth and space science for the benefit of humanity. We support some 300,000 scientists, policymakers, community leaders and science communicators from over 170 countries. Our collaborative teams publish high-quality scholarly journals, organize dynamic meetings and drive advancement in scientific integrity and ethics, community science and science policy.
We promote scientific interchange in 22 peer-reviewed journals, at scientific meetings as large as 28,000 attendees, in digital products that connect scientists internationally and in the award-winning news publication Eos. At the same time, we place great value on the impact of science on society, tackling local issues with community leaders through the Thriving Earth Exchange, providing leadership on responsible scientific conduct, demonstrating innovation in building construction at our net-zero-energy headquarters and conducting training programs in scientific communications.
You will feel welcomed and supported from the moment you join our team and will take part in strengthening and evolving our workplace culture. We are looking for individuals who want to learn something new every day, who welcome a challenge, and are motivated to achieve results in a fast-paced environment. We’re working to advance science for the benefit of humanity and want each of our employees to know that they are an important part of supporting that mission.
AGU’s Workplace Values
We believe in accountability and ownership of work, by taking responsibility for decisions and results. We believe in member and customer service, and that they come first through providing high quality service.
We believe in excellence and giving it our all, through striving to be outstanding. We believe in integrity by doing the right thing, we achieve this by being honest and fair.
Our teams believe that with teamwork together we achieve more, we achieve this through collaboration. We believe in respect, that you earn it and give it, by open communication and collaboration.
What the Director, Digital Products does
The Director, Digital Products position is key in assisting AGU accomplish its mission of promoting discovery in Earth and Space science for the benefit of humanity by being operational in focus.
This Director, Digital Products conceives, defines, tests, delivers, monitors, refines and withdraws digital products in the market to maximize organizational results. The incumbent in this role conducts customer research in partnership with key stakeholders across staff, Board, Council, and membership-at-large to develop and convey product vision; and works with staff and vendors to turn an idea or concept into a well-designed product solution and sustain the end-to-end user experience.
Reporting directly to Chief Digital Officer, the Director serves as a liaison to other AGU departments to advance the digital strategy of organization across product vision and execution.
Collaborates with cross-functional teams of staff, Board, Council and member stakeholders to define new products that serve the Earth & space science community and/or deliver on the promise of existing digital products.
Conducts ongoing research and user testing to determine user needs and viability of proposed functionality as well as the value or existing functionality.
Maintains awareness of competitive environment to understand alternatives that users might use instead of AGU offerings.
Develops and executes ongoing plans to understand market and user needs to drive product roadmap development.
Facilitates and drives alignment among key stakeholders.
Leads internal and partner software development teams to bring new ideas to life as well-designed product solutions and improve the user experience for existing digital products.
Reviews user stories and test cases; provides approval on developed work.
Owns release plans focused on delivering user impact with every release, oversees the review and prioritization of the backlog, providing any inputs needed.
Delivers product improvements on a regular cadence via efficient Agile operations and DevOps methodologies where appropriate.
Advocates for nonfunctional requirements and make sure that technical debt receives sufficient priority relative to functional requirements.
Works within the established product budget established to deliver and maintain the product.
Works with key stakeholders to make frequent and dynamic prioritization decisions based on the latest product analytics, product team metrics and user feedback.
Works closely with the Director, Digital Operations to deliver user-oriented success throughout a product’s entire lifecycle.
Other duties as assigned.
What the Director, Digital Products brings to the team
10+ years of experience in web development and/or information systems with a Bachelor’s Degree, or equivalent combination of education and experience.
Experience in a scientific, knowledge-based or technical setting is a plus, but not required.
Strong verbal and written communications skills, and superior interpersonal skills; ability to communicate and interact easily and effectively with staff, AGU leaders, vendors, scientists, and researchers.
Demonstrated knowledge of the product management discipline.
Experience working with an agile software development team including the ability to manage multiple complex projects at the same time on a tight deadline.
Basic familiarity with the principles of design thinking and DevOps delivery.
Strong attention to detail a must.
Ability to create and manage a budget.
Strong critical thinking skills.
Must be able to perform responsibilities with composure under the stress of deadlines.
High degree of professionalism and accuracy.
Ability to exercising highest level of discretion and sensitivity on both internal and external confidential matters.
The successful candidate for this position will be subject to a pre-employment background check.
AGU proudly offers a casual work environment, excellent compensation, generous work-life opportunities, and an outstanding benefits package.
AGU is an Equal Opportunity/Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.
About American Geophysical Union
Home to more than 60,000 scientists from 139 countries, AGU provides a dynamic forum for Earth and Space scientists to advance research, collaborate across disciplines, and communicate the importance and impart of science to society. Through top-ranked scientific journals, scientific meetings and conferences, and other educational and scientific programs, AGU offers opportunities to present and publish research, gain leadership experience, mentor, and freely exchange knowledge.