The American College of Osteopathic Family Physicians (ACOFP), a 501c6 organization located in Arlington Heights, IL, has an immediate opening for a Director of Knowledge, Learning & Assessment . This is a new position responsible for providing responsible for developing, managing and implementing programs and services to meet the continuing education needs of the ACOFP membership and other target audiences. This position focuses on the design, growth and delivery of innovative technology-based education, but also is responsible for overseeing and providing strategic leadership to ACOFP’s continuum of learning programs (i.e. Annual Conference, workshops, GME assessments, Board prep, etc).
Founded in 1950 the American College of Osteopathic Family Physicians is a professional medical association representing more than 20,000 practicing osteopathic family physicians, residents and students throughout the United States. The organization works to promote excellence in osteopathic family medicine through quality education, visionary leadership and responsible advocacy. The association currently has a staff of 15 full-time employees working collegially in its Arlington Heights headquarters.
The director reports to the Executive Director and supervises a staff of 16 staff.
Essential responsibilities include:
Inform, support, and monitor department actions of the strategic and annual operating plans.
Pair entrepreneurial, creative and strategic thinking skills to grow ACOFP’s educational offerings.
Develop, implement and assess the three-to-five year KLA business plan that supports ACOFP’s strategy and the continuing education needs of members and target audiences.
Investigate, assess and oversee approved opportunities for additional revenue sources to grow ACOFP’s education and product lines (i.e. CME grants, new markets, partnerships).
Knowledge & Learning
Oversee the spectrum of ACOFP’s learning programs and assessments for students, residents and physicians (i.e., eLearning, Annual Conference, workshops, and formative assessments) that strengthen ACOFP’s role as the leader in Osteopathic Family Medicine.
Analyze the learning and practice needs of members and customers and manage and oversee the development, implementation, and evaluation of current and future learning products and services.
Oversee adherence to AOA, AMA and ACCME standards and exploration of serving as an ACCME provider.
Manage online CME accreditation and CME submission processes with the AOA, ACCME and AMA.
Direct, design and develop and assess ACOFP’s eLearning programs and services, ensuring that goals of key constituents are met through various learning delivery modalities.
Identify and source subject matter experts (SMEs) for eLearning programs in partnership with ACOFP committees.
Manage and troubleshoot courses/issues/concerns with the Learning Management System (LMS) and other technology platforms that deliver ACOFP learning content.
Manage, analyze and develop strategies to address trends in monthly activity and evaluation reports from the LMS, apps and online channels.
Manage the functionality and integration Association Management System (iMIS) applications in the Learning Management System (Blue Sky).
Collaboratively support ACOFP’s communications and engagement efforts to ensure they are effective, on budget and meeting departmental needs.
Collaboratively support ACOFP’s membership recruitment and retention growth efforts through the department and intra-departmental initiatives.
Develop, manage, and monitor direct and related budgets.
Supervise five staff and cultivate a high-functioning department.
Oversee the knowledge management documentation process to capture key departmental workflow.
Other duties as assigned.
Staffs the Knowledge, Learning & Assessment Advisory Committee, Osteopathic Principles and Practice (OPP) Teaching Committee, OPP Publications Committee, OPP SDOFM Committee and eLearning Committee.
Experience: Minimum of 10 years’ experience in an association or related health care setting is preferred. Experience developing and implementing non-dues revenue, eLearning programs required. Demonstrated understanding of ACCME, AMA, AOA and/or other similar organizations’ accreditation criteria, policies, standards, and processes. Strong business acumen, including experience with contract negotiation processes and successful new product development. Demonstrated success as a team leader and collaborative team participant.
Skills: Excellent verbal and written communication skills as well as the ability to project a service-oriented attitude and work collaboratively. Ability to work collaboratively, meet established deadlines, and manage multiple high-priority projects. MS Office, LMS and iMIS (or AMS). Ability to prioritize and handle multiple projects.
Education: Bachelor’s degree required. Master’s degree preferred in education or business. CAE preferred.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individual with disabilities to perform essential functions. Must be able to communicate in English in a professional and articulate manner with members and vendors in person, on the telephone, via e-mail, and in written correspondence. Must be able to travel to one or both of the ACOFP conventions each year, with the stamina to work several sequential 12-hour days. Availability may be required on evenings and weekends to troubleshoot website or network problems.
Please send resume, cover letter and salary requirements to: Tuft & Associates, ATTN: Karen Dunn Caspers, MSNM, CAE, firstname.lastname@example.org.
About American College of Osteopathic Family Physicians
This search is being conducted by Tuft & Associates: a specialized executive search firm serving clients in health care, universities, foundations, societies, and trade and professional associations.