The Health Management Academy (The Academy) brings together health system leaders and innovators to collectively address the industry’s biggest challenges and opportunities. By assisting executives in cultivating peer networks, understanding key strategic trends, establishing pragmatic partnerships, and developing next-generation leaders, our members are better positioned to lead industry transformation.
The Academy offers a dynamic atmosphere with significant opportunities for employees. If you are interested in contributing to a member-centric, creative, and collaborative workforce while deeply influencing top leaders and institutions in healthcare, The Academy could be the right place for you!
Reporting to the VP of Meeting Services, the Manager works directly with the Meeting Services and Educational Services teams to organize and coordinate Academy meetings and events. This role also works on special projects and provides administrative support to the team.
Primary Job Duties:
Work closely with Meeting Services Directors and Vice President to prepare for and execute flawless meetings.
Build and maintain relationships with high level health system executives & industry members
Assist Meeting Services Directors and Vice President with large Academy meetings.
Manage logistics for small- medium size Academy meetings to include but not limited to, interpreting a hotel contract and BEO’s, creating a space grid to map out the program and room assignments, working within a budget, gathering, organizing and submitting meeting specifications to the hotel, selecting menus, onsite logistical and registration management
Create and maintain Cvent registration forms and reports
Coordinate and maintain member registrations (hotel, activities, dietary restrictions, etc.)
Create and maintain the Crowd Compass event app and websites
Work with Forum Director to organize presentations and session materials for the meeting, and upload them to the mobile app
Prepare for and execute all aspects of an onsite meeting to include printing, verifying room set-ups, monitoring food & beverage, onsite attendee registration and customer support, etc.
Pull and create weekly meeting reports to include post meeting recaps
Update member directories, take inventory and order meeting supplies, print meeting materials, prepare meeting shipment
Other duties as assigned
Proficient in MS Office: Outlook, Excel, Word and PowerPoint
Familiarity with SharePoint, and Cvent software a plus
Demonstrated ability to execute tasks as directed
2 - 4 years of corporate or association meeting planning experience
Familiarity with meeting budgets
Bachelor’s degree required
Interpersonal Skills & Attributes:
Positive, outgoing, action-oriented individual with strong work ethic and can-do attitude
Ability to take initiative, work independently, and thrive in an entrepreneurial, growth-oriented business environment
Demonstrated commitment to working cross-functionally and in teams
Strong verbal and written communication skills
Excellent customer service & interpersonal skills with the ability to work well with members and staff
Ability to manage multiple priorities simultaneously
Must be organized, extremely detailed oriented and flexible
Ability to manage upward
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is required talk and hear. Specific vision abilities required by the job include close vision, and distance vision, the ability to maintain a stationary position for an extended period of time. Ability to lift and move over 20 lbs. Ability to work 16+ hour days when managing meetings onsite.
Notice of Equal Opportunity Employment:
The Academy is committed to providing equal employment opportunity to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, The Academy will provide reasonable accommodations for qualified individuals with disabilities. The Academy’s goal is for our people to reflect the communities in which we live and serve and to ensure representation of women, people of color, veterans and individuals with disabilities in our organization.
About The Health Management Academy
The Health Management Academy (The Academy) is a network of executives from the nation’s largest integrated health systems and the industry’s most innovative companies striving to shape the future of healthcare.
Since 1998, The Academy has provided executive peer learning, leadership development, and market research to enhance health system effectiveness and inform strategy. Members leverage The Academy’s network, both in-person and digitally, gaining national perspective on best-practices that tangibly improve care and facilitate transformation.