Position Title: Director, Membership and Chapter Relations
Reports to: Vice President, Marketing, Membership and Engagement
ASAM is a medical professional society representing more than 6,000 members with 50+ staff and a $10M annual operating budget. It is an energetic, fast-paced organization with multi-faceted opportunities in the area of addiction medicine.
This position will provide strategic direction to the organization in the areas of Membership and Chapter Relations. The Director is responsible for generating approximately 20% of the society’s revenue. Mentors and manages a staff of 2 to 3 people.
Ensure the integrity of records in the Association Management System, for the accuracy of reports generated from the system and for communicating enhancements and updates to staff.
Identify target audiences and opportunities to penetrate and grow ASAM’s market reach for member acquisition.
Develop and implement membership recruitment and retention strategies, including value/benefits packages
Develop and facilitate member engagement
Lead staff team to effectively market, communicate and promote the value of ASAM membership and develop associated customer service protocols.
Actively oversee the management of Chapter Relations including management, development and growth of Chapters.
Ensure Chapter adherence to National policies and obligations of Chapters as legal entities.
Develop tools and resources to Chapter adherence to ASAM National policies
Oversee and/or provide liaison activities for councils and committees.
Prepare financial assumptions, develop budgets, review monthly statements, build financial projections and manage revenue and expenses to achieve targets.
Oversee and manage reconciliation and financial reports from the accounting system to the association management system and participate in preparation for annual audits.
Generate membership renewal billing.
Oversee and manage disbursement of dues and reports to the Chapters.
Train, mentor and develop staff team to produce results in an efficient manner.
Guide the daily operations to provide learning opportunities and challenges for continued staff growth and achievement.
Monitor performance and attainment of staff goals and provide ongoing feedback
Celebrates successes and provides appropriate recognition to others.
Bachelor’s degree required
Must have at least 5 years of association management experience with previous experience in a Membership leadership role.
At least 2 years of direct supervisory experience.
Advanced level of experience with Association Management Software (AMS) and High proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) .
Experience with MemberSuite (AMS) is desirable.
CAE and/or Medical society experience desirable.
Proven success in creating and managing budgets and meeting financial targets.
Skills and Abilities:
Able to synthesize complex or diverse information and present data effectively.
Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
Strong attention to detail and the ability to manage multiple projects in a fast-paced, deadline-driven environment.
Excellent organizational skills including setting priorities in work assignments, coordinating projects, and following up on assignments.
Exceptional interpersonal skills with ability to interact effectively, efficiently and professionally with individuals at all levels of the organization.
Excellent written, organizational, communication and customer service skills are required.
Represents ASAM as needed at national events; able to travel 10-15% of time
Displays passion and optimism; Inspires respect and trust; Mobilizes and motivates others to fulfill the vision.
Works closely with:
All Staff, especially Sr. Manager, State Advocacy
Chapter Presidents and Chapter Administrators
Benefits of Working at ASAM:
ASAM’s work with physicians and clinicians helps millions of patients, families, and communities impacted by addiction
ASAM’s work helps address the vast national crisis of opioids and addiction
ASAM enjoys a strong organizational culture, living by values determined by staff of open collaboration, trust, courage, and connectedness
ASAM is proud to have earned the Sloan Award for Excellence in Workplace Effectiveness and Flexibility
ASAM offers competitive compensation (commensurate with experience) and benefits that include paid vacation and sick leave, transportation reimbursement, medical insurance, and 401k.
Recruiting Salary Range: $75,000 to $80,000 (with a robust benefits package)
Please submit a resume and a cover letter to email@example.com describing your interest in the position and how your skills match the requirements.
ASAM provides equal opportunity to all staff. No person shall be discriminated against because of race, color, religion, sex, national or ethnic origin, age, physical handicaps, marital status, sexual orientation, family responsibilities, political affiliation, or any other category that is protected by federal law or the laws of the Maryland.
ASAM is proud to be honored with the Sloan Award for Excellence in Workplace Effectiveness and Flexibility for its use of flexibility and other aspects of workplace effectiveness as a workplace strategy to increase business and employee success. ASAM was one of eight organizations and the only association to be recognized in the state of Maryland.
Additional Salary Information: Robust benefits
About American Society of Addiction Medicine
ASAM is a medical professional society representing more than 6,000 members with a staff of 40 and a $10M annual operating budget. It is an energetic, fast-paced organization with multi-faceted opportunities.