The Council for Advancement and Support of Education (CASE) is recruiting for a Senior Research Analyst, reporting to the Senior Director, Research.
CASE is a global not-for-profit and membership association whose vision is to advance education to transform lives and society. Its mission is to inspire, challenge and equip communities of professionals to act effectively and with integrity to champion the success of their institutions. Advancing education in over 3,600 member institutions, CASE has 85,000 members in 82 countries.
Broad and growing communities of professional practice gather under the global CASE umbrella. Currently these include advancement services, alumni relations, communications, fundraising, government relations, institutional leadership and marketing. Individual members are at all stages of their career and may be working in universities, schools, colleges, cultural organizations or other not-for-profits. CASE membership also includes many corporate partners. CASE uses the intellectual capital and professional talents of an army of volunteers to advance its work.
Headquartered in Washington, DC, CASE works across all continents from its regional offices in London, Singapore and Mexico City. CASE works to achieve a seamless experience for all its stakeholders: particularly its members, volunteers and staff. Working together across time zones and borders, CASE staff in all offices seek to make the ambitious OneCASE aspiration a reality.
The Senior Research Analyst works as part of CASE’s data and analytics team, supporting AMAtlas – CASE’s focus on being a global resource for educational advancement-related metrics, benchmarks and analytics. The Senior Research Analyst will primarily focus on data analysis, assemble data visualizations and summaries, and perform business analyst duties to align business requirements with data and analytics capabilities. The Senior Research Analyst also serves as back-up to the Specialist, Research on the team (especially in regards to administering surveys, serving a prospect research function, and administration of the CASE Research Awards), provides staff support for advisory groups and other CASE volunteers engaged in research initiatives, and works collaboratively on research initiatives with CASE’s London, Mexico City, and Singapore offices.
The core functions of this position include but are not limited to the following:
Extract data from disparate sources (including CASE’s and third-party’s data sets), and inspect, clean, model, and perform statistical analysis on the data.
Assemble and create data into tables, charts, visualizations/dashboards, and infographics for consumption by CASE staff, volunteers, members, and other audiences.
Automate and document existing and new data extracts, aggregation, standard operating procedures, reports, data governance, and the like.
Help prepare presentations and data reports and drafts text for reports, whitepapers and other research publications.
Analyze and assess business requirements (global and internal data and analytics needs), and analyze and align data and business terms, in order to align definitions across CASE survey instruments, geographies, and institution types, to facilitate global data analysis, benchmarking, and analytics.
Manage and support the work of the research advisory groups and support the work of CASE senior fellows involved in research initiatives.
Collaborate with communications and marketing staff to engage CASE members in online communities, responding to queries, sharing resources, and initiating discussions.
Fiscal Management/Budget Responsibilities/Judicious Use of Resources
Exercise fiscal responsibility in the use of all CASE resources.
Work cooperatively and supportively with all volunteers with whom this role interacts, including CASE’s volunteer leadership.
Work closely with other members of the CASE research team to analyze existing data, seek opportunities for new data acquisition, and develop insights and reports of value for members.
Collaborate with CASE colleagues around the world to ensure the best sharing of effective practices.
Performs other duties and responsibilities as assigned by the Supervisor.
Education and Experience:
Bachelor’s degree or equivalent required in statistics, data science, computer science, information technology, economics, business administration, or related discipline; Master’s degree preferred.
Five or more years’ experience in data analyst and/or business analyst roles, including administration of online surveys. Skills to include univariate and multi-variate statistics, data cleaning/management, visualization/dashboard creation, report automation, and scoring modeling.
Experience working with higher education institutions broadly, other non-profits, associations, or with a consultant or other vendor serving the advancement community preferred.
Skills and Abilities:
A demonstrated interest in advancing education in the not-for-profit sector.
A strong commitment to contributing to an organizational culture that celebrates diversity and inclusion.
An understanding and interest in engaging with a broad range of cultures and countries.
Deep interest in global education/engaging with volunteers and members across the world.
Strong critical thinking skills with the ability to conduct online research and assess and summarize complex information for a variety of different target audiences.
Moderately advanced proficiency with one or more of the following:
Primarily: R, PowerBI, Excel (in particular for data analysis/modeling purposes), SQL
Secondarily: SPSS, SAS, Tableau, OracleBI, IBM Cognos, Google Analytics
Experience with predictive and prescriptive analytics a plus.
Proven curiosity around how business practices operate with the goal of finding similarities and differences among them.
Project management, accountability, time management, and continuous improvement skills.
Proven ability to develop work plans and manage multiple tasks and projects simultaneously, according to budget, deadlines, and the demands of collaboration.
Proven ability to work independently and as a team player in a rapid-response research environment, by assisting with idea formulation, research scoping, project planning, research design, and member customer response; willing to cross-train to back up other positions in the research department.
Focus on self-improvement related to job-related skills.
Strong written communication, interpersonal and member service skills.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
A pro-active and can-do attitude, even when working under pressure and with all levels of staff.
Qualified applicants should CLICK HERE to apply. Applications MUST include a résumé and cover letter with salary requirements and/or salary history. Applications without the required skills and experience or salary requirements may not be considered. NO PHONE CALLS PLEASE. Preference may be given to applications received before May 13, 2019.
Management reserves the right to review and revise this document at any time. This document represents a description of intended job content and should not be construed in any way to be a contract of employment.
About Council for Advancement and Support of Education
The Council for Advancement and Support of Education (CASE) is a professional association serving educational institutions and the advancement professionals who work on their behalf in alumni relations, communications, development, marketing and allied areas. CASE helps its members build stronger relationships with their alumni and donors, raise funds for campus projects, produce recruitment materials, market their institutions to prospective students, diversify the profession, and foster public support of education. Key facts about CASE:
Founded in 1974 as the result of a merger between the American Alumni Council and the American College Public Relations Association
Maintains headquarters in Washington, D.C., with offices in London (CASE Europe, 1994), Singapore (CASE Asia-Pacific, 2007) and Mexico City (CASE Latina America, 2011)
Is one of the world's largest nonprofit educational associations in terms of institutional membership
Includes more than 3,670 colleges and universities, primary and secondary independent and international schools, and nonprofit organizations in more than 82 countries around the globe
Serves nearly 81,000 advancement professio...nals on the staffs of member institutions
Led by volunteers with more than 4,850 advancement professionals serving as board members, speakers, authors, conferences planners and more