Senior Project Manager - Health Technology

In this newly created position, you will lead the American Society of Addiction Medicine (ASAM) health information technology portfolio, overseeing strategic improvements and expansion of the ASAM CONTINUUM and CO-Triage software products which provide clinical decision support for determining the appropriate level of treatment for patients with addiction. These tools support implementation of The ASAM Criteria®, the most widely used set of guidelines for treating patients with addiction. The ASAM CONTINUUM Criteria Decision Engine provides clinicians with a computer-guided, structured interview process that organizes treatment priorities and recommends the least intensive, safe, effective treatment setting. CONTINUUM expands patient access to coordinated, comprehensive care, improves diagnostic accuracy, accelerates effective treatment, and simplifies reporting to insurance carriers. Use of the system is already growing rapidly and is expected to quadruple over the next several years. 

As the Senior Project Manager - Health Technology, you will report to the Chief Quality and Science Officer.  You and your team will oversee proactive product improvement efforts and provide end user client support, monitoring issues and needs and facilitating solutions related to clinical implementation and use. You will work with vendors to ensure that projects are clearly defined and stay on track throughout the development stages, assisting with all stages of the software lifecycle (definition of decision rules, solution development, use case testing, implementation, and enhancements). You and your team will also work oversee expansion of training opportunities to ensure that end users have the knowledge they need to effectively implement these software tools.

ASAM is a fast-growing professional medical society representing over 5,500 physicians, clinicians, and associated professionals who are leading the movement to transform America's addiction treatment infrastructure and expand access to research-validated, results-based care in the field of addiction medicine. This is an important time to be joining ASAM. Landmark legislation, H. R. 6, the SUPPORT for Patients and Communities Act, now provides significant resources in support of opioid use disorder prevention, recovery, and treatment. This funding allows communities to dramatically expands patient access to high quality, evidence-based, comprehensive care.

Responsibilities of the Senior Project Manager - Health Technology

Working closely with the ASAM Director of Quality and Science, CONTINUUM Chief Architect, Editor-in-Chief of The ASAM Criteria, FEI Systems, and ASAM Managers, Quality and Science, you will:

• Support the full range of ASAM-endorsed tools, including CONTINUUM, CO-Triage™, the CONTINUUM Biopsychosocial Narrative Report Generator and Problem List, and related products that continue to be developed.
• Oversee a range of software enhancements, sales, and training capacity expansions to ensuring the success of CONTINUUM and CO-Triage.
• Provide high-level support and relationship management for major CONTINUUM customers.
• Engage with ASAM’s Quality Improvement Council on the strategy for CONTINUUM software improvements, training products, and ongoing clinical support.
• Oversee the development and implementation of processes for improved coordination of end-user support and proactive product improvement.
• Supervise the Senior Manager for HIT and the Manager for Clinical Support & Training.
• Participate in the development and quality improvement process with the internal ASAM team and its technical service vendor(s).
• Coordinate development of strategies for new customer onboarding including the provision of training and clinical support.