Administrative, Clerical, Support, Customer Service and Support, Membership
This is a re-posting. We held up interviewing for a while in order to determine whether or not we wanted to do something else with this position. We are now confident that we are posting the right position for APIC and hope that you will feel comfortable either re-applying or applying for the first time. We welcome your interest.
The Association for Professionals in Infection Control and Epidemiology (APIC) supports a membership base of more than 15,000 infection prevention professionals. Many of our members provide leadership on committees that help guide the direction of our programs as we work to the Strategic Plan following our vision - Healthcare Without Infection. We are passionate about our organization's vision, and we work hard to ensure our members get what they need when they need it and more.
This position's focus is primarily on accurate and timely processing of batches and secondarily (but not less important) on providing customer support with a focus on building exceptional and enduring service.
We are ready to welcome a self-directed, enthusiastic new teammate who brings to our organization a mix of skill, work ethic, emotional intelligence, ability to communicate well, and the technical expertise to match the needs of this position.
This position requires:
Exceptional skills in iMIS (iMIS 20 experience is preferred)
Fluency in the use and understanding of Microsoft Office suite
Strong customer service experience (at least two years, preferably in an individual membership association)
Strong communication skills, attention to detail, ability to problem solve, and ability to work with confidential data.
Our expectation of our front-line service provider (you!) is that you will be dependable, with a customer service attitude of giving more than the customer expects, and that you will meet your commitments to fellow team members.
In return, we offer a competitive wage and a comprehensive benefits package that includes sick and vacation leave, medical, dental, life, short- and long-term disability insurance, flexible spending plans, a commuter subsidy, and a generous 401(k) plan, both Roth and regular.
Our building has a host of amenities including fully-equipped fitness facility (free to tenants), rooftop terrace, a tenant lounge with games and TV. It also has an in-building entrance to the Crystal City underground for walking to the close-by METRO station and restaurants in inclement weather.
To apply for this position, please send your cover letter and resume to: Employment@apic.org
About Association for Professionals in Infection Control and Epidemiology (APIC)
APIC Consulting Services is the leading provider of infection prevention and control consulting services in the country. Created in 2008, APIC Consulting is a wholly-owned subsidiary of the Association for Professionals in Infection Control and Epidemiology (APIC), a 15,000-member professional association.
APIC Consulting works with health systems, individual facilities, state health departmen...ts, government agencies and industry to offer high-quality consulting on infection prevention and control issues. With 100 consultants, APIC Consulting offers state-wide trainings, facility assessments, new infection preventionist (IP) onboarding, interim IP staffing, and much more for any healthcare setting. APIC Consulting is on a significant growth trajectory, and is looking for a business development professional with marketing experience to help us continue to grow at a fast pace – both nationally and internationally.