Chapter Relations, Development and Foundation, Meetings/Expositions/Events
4 Year Degree
THIS POSITION CAN BE BASED IN NASHVILLE, TN OR LITTLE ROCK, AR
Expanding meeting management department is in need of a collaborative, energetic, and creative management professional with strong organizational skills and attention to detail. Responsible for detailed planning & execution of multiple regional conferences from site selection and planning to logistics and onsite management. Position is fast paced and requires 30-40 nights of travel annually, including some weekends.
Don’t miss this opportunity to be part of our success!
GENERAL DESCRIPTION OF POSITION
The Manager of Chapter and Meeting Services will combine management skills, passionate energy, determination, and creativity for chapter membership growth, retention, satisfaction and educational meetings. To facilitate these goals, he or she will:
Influence and assist with chapter leadership development, support and succession planning
Develop, implement and manage strategies for long term chapter and meeting success
Have significant autonomy to plan and deliver conferences/meetings of the highest standard that meet educational, budgetary, timeline and attendance goals
Manage content and speaker selection, online registration site, logistics planning, and onsite conference implementation
Collaborate with staff for RFP, Food and Beverage, A/V and other support services
Be ready and willing to creatively collaborate with marketing & sales regarding your chapter and conferences as needed
Be available to travel 30-40 nights annually including weekends
ESSENTIAL DUTIES AND RESPONSIBILITIES
Develop and execute professional association chapter meetings adhering to a rigorous conference planning timeline
Serve as the key point of contact and resource for chapter Boards to facilitate chapter development and growth
Collaborate with Marketing for brochure development and conference promotion strategy
Ensure conference budget and attendance goals are met or exceeded
Ensure chapter member satisfaction goals are met or exceeded
Develop and support engagement strategies
Responsible for influencing and assisting with succession planning for board members
Execution of clear and professional speaker and chapter board communication
Ensure chapter membership goals for retention and growth are met or exceeded
Ensure compliance monitoring for chapter policy and regulatory requirements
Oversee final hotel and venue contracts, BEOs and other vendors based on conference requirements
Use chapter dashboard to strategically monitor chapter goals
Oversee RFP and site selection, content management, speaker selection, building online registration site, logistics planning and onsite conference management
Develop/Manage other chapter initiatives or functions as needed
EDUCATION AND EXPERIENCE
Bachelor’s degree from a regionally accredited university
3 years’ experience managing a portfolio of meetings, accounts or business units - planning, implementing and achieving goals through established strategies.
Excellent verbal, written, and interpersonal communication skills
Demonstrated project management & creative problem-solving skills with an ability to manage multiple priorities and deadlines at one time
Exceptional organizational, detail orientation, and follow up skills
Ability and flexibility to manage multiple priorities and deadlines at one time
Ability to work effectively as a member of a team and establish and nurture cooperative working relationships with diverse groups
Experience with association meeting management, chapter relation, account management or business unit management
COMMUNICATION CRITICAL THINKING SKILLS
Ability to read, analyze, and understand general business/company related articles and professional journals;
Ability to speak effectively before groups of customers or employees.
Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.
National Healthcare 501c3 Association growing rapidly at an average of 15% annually.
Two office locations with 30+ staff members, a culture that respects the individual, their diversity and their professional contributions.
Fast paced growth and outcome accountability for all team members. (www.acmaweb.org)