SmithBucklin, a 100 percent employee-owned association management company, is looking for an experienced Education and Learning Manager to join the Education and Learning Services (ELS) team in either Washington D.C. or Chicago. The ELS unit plays a critical role in client growth by developing education programs in collaboration with volunteer subject matter experts. Client association members, now more than ever, expect a return on their investment in professional associations - this return is directly linked to providing the type and quality of educational programs and learning delivery options that meet their needs.
PLEASE NOTE: This role can sit in either our Chicago or Washington D.C. office.
What You Will Do
Manage the overall strategic development, maintenance and growth of general professional education and/or certification programs, in a manner that complements the client's strategic goals
Manage the development of education and/or certification plans and proposals that anticipate and/or meet a client need, to include webinars, podcasts, on-demand eLearning, conferences, regional events, learning management systems, etc.
Develop client budgets and monitor financials (monitoring revenue/expense performance, staff time and fees)
Manage volunteer education/content committees
Support the execution of individual and direct reports, which includes developing and maintaining good customer relationships, building credibility and trust while maintaining positive working relationships with clients and client teams
Manage staff to maximize productivity while delivering high quality educational products and ensuring effective turnaround of educational projects
Provide direction on staff orientation and development; appraise and evaluate individual performance for direct reports
This Role Might Be for You If…
You have a passion for developing, implementing and evaluating continued professional education programs
You are a team player that enjoys sharing your knowledge as a way to develop peers and junior staff
You thrive in a fast-paced, multi-client environment
You have demonstrated project management skills (corporate and/or nonprofit program-based)
You exhibit the ability to assess program effectiveness and ROI; align to clients' strategic goals; adapt to changing processes and procedures and build business cases for expanding education programs
You possess excellent written and verbal communication skills
You have a strong proficiency in time management (multiple concurrent tasks) and a high level of detail orientation
You have the ability to travel up to 20% to attend educational events and client meetings
Bachelor's degree from an accredited four-year institution
A minimum of five years of related professional experience, to include education and/or certification program development and execution, direct people management and budget management experience
Association, association management or corporate environment-related project management experience is highly preferred
Instructional design/delivery, development of certification programs, support and/or development of learning management systems and administration of a CE program is preferred
eLearning design and creation experience (Articulate Storyline preferred) is highly preferred
Knowledge of certification/testing industry standards, testing vendor community is highly preferred
Knowledge of eLearning tools - Camtasia, Citrix Go to Webinar, Oracle LMS is preferred
Proficiency with basic computer programming, including the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
SmithBucklin is the association management and services company more organizations turn to than any other. Our mission is to achieve the missions of the client organizations we serve and provide uncompromised stewardship for their long-term prosperity. SmithBucklin offers full-service management and outsourced services to trade associations, professional societies, technology user communities, ind...ustry consortia, charitable organizations, corporations and government institutes. Founded in 1949, SmithBucklin has offices in Chicago, Washington D.C., Old Lyme, Conn., St. Louis, Bethesda, Md., and San Ramon, Calif., and delivers seamless association and event management services worldwide. The company is 100 percent employee-owned. For more information, please visit www.smithbucklin.com or call 1-800-539-9740.
Equal Employment Opportunity
At SmithBucklin Corporation, Equal Employment Opportunity is our commitment and goal. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status or any other protected status designated by federal, state or local law. Applicants are encouraged to confidentially self-identify when applying. Employment is contingent upon successful completion of a reference and background investigation based on position.