This new position with WEF will manage and fulfill membership and data inquiries from Member Associations – MAs (chapters/affiliates). The role requires effectively handling member requests and volunteer interaction and being the quality assurance contact for MAs to provide support to resolve inquiries on monthly online reports, member records, MA dues payments and data anomalies. Data monitoring, report development and analysis, and general reconciliation are key components of the job.
To qualify you’ll need a bachelor’s degree with 5 years’ experience in a membership association or similar environment to include managing chapters' or affiliates' data; AMS experience with solid computer skills; excellent communication and customer service skills; experience reconciling member dues payments; and proven analytical and research skills.
Please send resume with a cover letter including desired salary.
The Water Environment Federation (WEF) is a not-for-profit technical and educational organization of 33,000 individual members and 75 affiliated Member Associations (MAs) representing water quality professionals around the world. Since 1928, WEF and its members have protected public health and the environment. As a global water sector leader, our mission is to connect water professionals; enrich ...the expertise of water professionals; increase the awareness of the impact and value of water; and provide a platform for water sector innovation.