The Director of Membership is responsible for all member recruitment, member retention and sponsorship sales member events. To succeed in this position, independent judgment and discretion is needed to accomplish goals and develop, implement, and manage an effective membership program.
Develop and implement a plan for recruitment of new members and retention of existing members that meets the organization’s membership goals.
Responsible for full sales cycle and achievement of financial goals for membership and sponsorship sales.
Manage and maintain a prospective member list of no less than 50 businesses.
Develop and manage member referral program.
Secure sponsors for Westshore Alliance events and programs to meet budgeted revenue goals.
Coordinate, manage and evaluate all membership and renewal activities, including new member, renewal, and potential member communications, with assistance of Administrative and Fiscal Assistants
Plan, facilitate, and oversee monthly member orientation and networking events. Assist in planning other special events as assigned.
Prepare agendas and coordinate ambassador committee meetings with the Chair of the Ambassador Committee.
Attend monthly membership luncheons, networking events, quarterly Board Meetings and other Westshore Alliance sponsored functions.
Develop membership marketing and promotional materials, including brochures, presentations, applications, welcome kits, membership plaques and other collateral, in collaboration with the Director of Marketing.
Contribute to newsletter, publications and website
Coordinate other projects as directed by the Executive Director
Work as team player with other staff members to fulfill the Westshore Alliance mission
Need a self-starter that requires little supervision, someone who can contribute immediately.
Bachelor's degree preferred.
At least 3 years relevant experience in sales, marketing, membership services or communications; experience working for a not-for-profit organization desired.
Strong sales and project management experience
Excellent relationship building, organizational, written & oral communication, and customer service skills
Proven ability to manage multiple tasks in a dynamic, professional environment
Ability to make independent judgments and use discretion to accomplish duties and to develop, implement, and manage an effective membership program.
Must have strong proficiency in Microsoft Office, and experience using CRM software.
Additional Salary Information: Salary includes base salary and commission
About Westshore Alliance
The Westshore Alliance is a business-based, membership-driven organization dedicated to improving the quality of life for the nearly 94,000 employees that call Tampa's Westshore District their working home. Responding to the needs defined by our 375 member companies, the Alliance focuses on transportation, beautification, public safety, district marketing and business relationship building.