Requirements

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to communicate effectively with association members, leadership, staff and vendors at all levels
• Ability to multi-task
• Strong organizational skills
• Capacity to identify, monitor and execute work plans for all assigned activities: goals & objectives; work plan & deadline schedules; assignment of responsibilities; reporting and evaluation
• Strong level of verbal, written and grammatical communication skills required.
• Demonstrated ability to provide a high level of customer service
• Ability to work under pressure and carry out responsibilities with proficiency and finesse is required
• Attentiveness to details and accurate recall of details and outstanding related issues; must be accurate and systematic in recordkeeping
• Ability to determine deadlines and adhere to them; anticipates assignments due and takes appropriate advance action
• Team player with cooperative spirit and willingness to do what is necessary to get the job done
• Ability to work closely with supervisors and at the same time independently with minimal supervision
• Knowledge of the following computer skills is required: Microsoft Outlook, Excel, Word, and PowerPoint
• Knowledge of the following computer skills is helpful: iMIS

Education and/or Experience:

• Bachelor’s degree or four years of relevant experience;
• Internship experience in a non-profit and/or association setting preferred;
• Previous work experience in customer support, database management and/or member services is preferred.

Physical Requirements:

Individual may be called upon to lift boxes up to 25 lbs in weight.  Some travel within the United States may be required.