Membership, Project Management/Program Development
The Urban Libraries Council has spent more than 40 years enriching urban communities by strengthening their public libraries. A member association of North America’s leading public library systems, ULC’s members are thought leaders dedicated to innovation and the continuous transformation of libraries.
The full-time Membership Director will have a chance to work with North America’s most innovative public library systems to ensure they are able to make a continuous and lasting impact on the communities they serve. This full-time exempt position reports to the President and CEO.
Areas of responsibility:
Engage and listen to members to identify the strategic needs of leading public libraries
Cultivate member relationships and strengthen association knowledge of member innovations, partners and key issues
Identify and develop member services and programs that strengthen public libraries and their ability to meet the needs of their communities
Create and implement an annual member engagement plan with identified member outcomes and retention goals
Communicate the value of ULC services and programs and create reports for member Library CEOs on their library system’s participation
Develop the content and organization of the online Knowledge Center to increase its value and use
Develop peer-to-peer learning exchanges including online discussion groups and member events
Manage all member customer support, annual member meetings, strategic recruitment and member administration including the database, member reports and member requests
Aspirations for a better world with the energy to make it happen
Big thinker with excellent verbal and written communication skills
Entrepreneurial, creative and fun team member ready to connect local leaders
Community builder able to identify key issues and create lively conversations
Experience working with trade associations and local leaders
Strong organization skills and project management experience
As a membership organization of North America's premier public library systems and the organizations that serve them, the Urban Libraries Council (ULC) has spent more than 40 years enriching urban communities by strengthening their public libraries. ULC serves as a forum for thought leaders sharing best and next practices resulting from targeted research, education and emerging trends. ULC programs are recognized for creating new frameworks that invigorate public libraries and their communities. For more information, visit www.urbanlibraries.org.