Responsible for the day-to-day maintenance and monitoring of the Society’s internal and remote computer network architecture, connectivity setup, servers, local workstations, and web infrastructure, keeping these systems up-to-date, secure, and operational. Manage both vendor- and internally-resourced projects to augment aspects of the Society’s network, web, and mobile systems. Assist with the general IT requirements of STS and STS-managed organizations.
Primary Duties and Responsibilities
Maintain and update, as necessary, the Society’s local area network, including installing, configuring, updating, upgrading, and troubleshooting servers, workstations, media PCs, webcams, printers, copiers, scanners, mobile devices, etc.
Manage network security, including the implementation of firewall configurations and anti-virus installations and updates.
Manage data back-up systems and protocols, and restore archived files as needed.
Oversee the maintenance of STS and STS-managed organization cloud-based servers (including domain management and SSL certificates).
Manage service arrangements with respect to the Society’s IT systems, including servers, workstations, printers, and copiers.
Assist in managing both vendor- and internally-resourced projects to enhance aspects of the STS network, web, and mobile infrastructure.
Help manage access to and maintenance of the Society’s audio-visual equipment infrastructure.
Research and make recommendations regarding the purchase of new and replacement IT hardware and software; implement approved hardware and software purchases.
Administer hardware and software inventory.
Provide support and training to staff in the use of network resources.
Provide second-level IT help-desk support for both staff and Society members.
Assist with the administration of the Society’s internal file maintenance systems and help manage the long-term storage of electronic files.
Perform other duties as assigned.
Bachelor’s degree in computer science or information systems is required.
Minimum of five years related work experience in network and IT help-desk management is required. Strong working knowledge of Windows servers/Windows OS, Linux, the Microsoft Office suite, and LAN/WAN management is essential. Background in association or other not-for-profit environment is preferred.
Essential Skills and Abilities
Ability to problem-solve IT system issues and identify effective and cost-efficient solutions to IT challenges
Excellent written and oral communication skills
Excellence in organization, planning, and follow-through capabilities; attention to detail is essential
Ability to multi-task and manage several projects simultaneously
Ability to develop and maintain positive working relationships with co-workers, volunteer leaders, other organizations, and vendors; tact, diplomacy, and good judgment are essential
Positive attitude in the workplace
Flexibility and adaptability to changing daily activities and schedules
Ability to travel, as necessary
Energy, creativity, initiative, eagerness to learn, and professionalism required. Candidate must exemplify the STS Core Values of Quality, Innovation, Professionalism, Inclusiveness, and Teamwork.
About The Society of Thoracic Surgeons
With a staff of 65+ employees, The Society of Thoracic Surgeons is headquartered in Chicago and has another office in downtown Washington, DC. A team of dedicated professionals, the STS staff strives for excellence as they uphold the STS staff core values of respect, teamwork, innovation, quality service, and ownership.
The Society publishes a major peer reviewed journal, The Annals of Thoracic Surgery, provides innovative educational programming at its centerpiece Annual Meeting and in other forums, and is highly respected for its advocacy efforts in Washington. STS also is considered the national leader among medical societies of all sizes in the field of outcomes databases. Since its inception in 1989, more than 100 publications have come from the STS National Database (in the areas of Adult Cardiac, General Thoracic and Congenital Heart Surgery). These studies have been published in a variety of professional journals and textbooks. The Adult Cardiac Surgery Database component of the STS National Database has recently served as the basis for a federally funded national comparative effectiveness study, as well as for research in targeted areas of cardiac surgery.