Customer Service and Support, Education and Training
4 Year Degree
NCARB’s Experience + Education Directorate is seeking a highly-qualified Program Specialist to join the E+E team and assist them in all aspects of E+E program administration, events, outreach efforts and, providing excellent service to students, licensure candidates, architects, and licensing boards across the United States and sharing the Council’s message on the pathway to licensure.
As part of a team effort in fulfilling the Experience + Education Directorate’s goals, the program specialist will be responsible for coordinating E+E program administration; serving as a subject matter expert and a primary point of contact to support and assist in carrying out a range of technical assistance and customer service to multiple stakeholders in all matters related to E+E programs and services; and, assisting and supporting outreach events and initiatives.
This position reports to the Assistant Director, Experience + Education and is a highly collaborative role working with a wide range of professionals. The Experience + Education team takes great pride in maintaining high standards of excellence to those we serve. Incumbent must have a strong work ethic and a customer service attitude. A dedicated interest in the profession of architecture, facilitating licensure and helping others on their pathway to licensure is highly desired.
NCARB is an EEO employer committed to recruiting a diverse workforce. We offer a competitive salary and benefit package along with an excellent work environment with great people in a beautiful office space with lots of light. NCARB also offers flexible work hours, smart benefits program, convenient metro-accessible location (Farragut West and Farragut North), and opportunity for professional growth and development.
To apply, visit: http://ncarb.applybyweb.com/
An architecture license is preferred.
At least 3 years of relevant experience in volunteer association environment, program administration, architecture, education, or related field.
Superior customer service skills with the ability to address multiple audiences.
Strong interpersonal skills with ability to interact with wide-range of professionals.
Collaborative communication style with the ability to speak and write very well and build strong relationships with internal and external customers.
Detail oriented and able to manage multiple projects in a fast-paced environment.
Demonstrated proficiency using technology and a wide variety of software applications to include Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint) and Adobe (PDF) Applications.
Ability to travel up to 25-30% of the time, including weekends.
Additional Salary Information: Competitive salary commensurate with experience. Comprehensive benefits.
About National Council of Architectural Registration Boards
The National Council of Architectural Registration Boards protects the public health, safety, and welfare by leading the regulation of the practice of architecture through the development and application of standards for licensure and credentialing of architects.