Join a dynamic team of professionals, as a Meetings Associate, at (c) Management, Inc., an accredited association management company with clients in the healthcare field of oncology.
The Meetings Associate will be responsible for all aspects of registration and will provide logistical support for our client conferences and meetings. The ideal candidate understands that service and teamwork is first and foremost a mindset, an attitude, and a commitment. Additionally, the ideal candidate exercises professionalism, discretion, sound independent judgment, and honors a high level of accountability in the performance of their craft. The position reports to the Manager, Meetings.
The Meetings Associate fills a visible customer service role and will be responsible for performing front desk tasks and coordinating our meeting/event registration process. This includes greeting visitors, answering phones, responding to emails, setting up meeting registration sites (Cvent), creating associated meeting documents, and other similar duties. In addition to strong customer service skills, the individual must be able to manage multiple projects simultaneously and produce high-quality materials within strict deadlines set by the Manager. S/he will work closely with the Meetings Team to provide logistical support for meetings assigned (including shipping of supplies, printing of name badges, post-event reconciliation).
The ideal candidate will be proficient in Microsoft Office (Word, Outlook, Excel), CVENT (or other, similar, registration system). S/he will possess excellent interpersonal skills and demonstrate a professional and positive attitude. Must have the ability to work in a team-oriented environment as well as independently. S/he should be eager to learn and work well with minimum supervision. In addition, a wide degree of creativity and latitude is expected in this role and we look forward to recommendations for improvements to make our processes more efficient and to create new ones as needed. The Meetings Associate should also be able to propose ideas to improve provided services and event quality. The ability to lift boxes for shipments (up to 20 pounds) is required.
Preferred Qualifications: At least two years of experience working in the meetings or membership departments of an association or non-profit. Knowledge of Abila/netFORUM Pro (or other, similar, membership system). Demonstrated knowledge of position requirements, as described. A keen attention to detail and accuracy including proofreading copy on registration websites, emails, and registration lists is critical. Candidate should be self-motivated and directed, with the ability to produce high-quality material and provide exceptional service to clients and members in a timely manner.
We offer a very competitive salary and comprehensive benefits package which includes medical, dental, and vision insurance, Life and AD&D insurance, STD & LTD, and a Health Saving Account Plan. Paid vacation, sick, and personal days, holidays, 401(k) Savings Plan, a Tuition Reimbursement benefit, free parking and more!
Interested and qualified candidates, please forward a cover letter, including salary requirement, and a resume to: HR@c-managementinc.com. No phone calls please. AA/EOE. Visit our website at www.c-managementinc.com and www.accc-cancer.org