The Membership Manager is responsible for engaging and retaining member schools, their participating faculty and students. This manager executes the organization’s membership strategy and is directly responsible for the management of all data and processes related to recruitment and retention.
This manager is responsible for:
1) Management of all membership data, tracking and reporting, including but not limited to: a) processing new member applications and customer service; b) updating and maintaining membership records; c) recruiting and retention tracking and reports; d) all aspects of the database; e) journal distribution, print and on-line access; f) member assistance with personal profiles and working to engage them using all available electronic media as appropriate.
2) Acting as the ex-officio staff member for the Membership Committee.
3) Providing personalized service to assist members with data submissions, profile updates, and member benefit utilization.
4) Award Committee Management - Work with each award committee to help establish deadlines for application submissions and all the way through the process of ordering the desk top displays.
5) Small Group Management - Act as staff liaison for all small groups within ACSP and orient new leadership annually to understand their value to the ACSP as well as how to use the tools ACSP provides for them toward their best interest.
6) Career Center Management - Respond to and assist members and non-members with job postings and resume submissions. Manage the Career Center on site at the annual conference.
7) Basic bookkeeping: 1) Membership dues invoicing and processing of payments; 2) Work closely with the conference manager for all conference registration processing; 3) work jointly with the conference manager to reconcile merchant service deposits weekly.
Very beneficial to have good typing skills, yet critical to have good writing skills and salesmanship. Knowledge of YourMembership.com (AMS) and MS Office will put you at the top of the choices of candidates although not absolutely required.
ACSP is a small-team managed, fast-growing, academic trade association with a global reach. The contract for this position required hours that range from 30-40/week in the office, or working from home.
Additional Salary Information: Hiring independent contractors from the Tallahassee area. Position includes annual FSAE Membership, attendance to the FSAE Annual Conference and FSAE Education Expo.
About Association of Collegiate Schools of Planning
The Association of Collegiate Schools of Planning promotes education, research, service and outreach in the United States and throughout the world by seeking to:
•recognize diverse needs and interests in planning;
•improve and enhance the accreditation process, and;
•strengthen the role of planning education in colleges and universities through publications, conferences, and community engagement;
•extend planning beyond the classroom into the world of practice.